ACCESSIBILITY POLICY

 

POLICY STATEMENT

Infinite Investment Systems Ltd. is committed to providing its services in a way that respects the dignity, independence, integration, inclusion and equal opportunity of people with disabilities. Infinite Investment Systems Ltd. is committed to meeting all needs in a timely manner and to identifying, removing, and preventing barriers that prevent the ability of individuals with disabilities to fully access services and employment; increasing awareness of accessibility initiatives; and promoting legislative compliance. Infinite Investment Systems Ltd. will provide accessibility and accommodation for individuals with disabilities through the Accessibility for Ontarians with Disabilities Act (AODA)’s Customer Service Standard, Integrated Accessibility Standard Regulation and all other standards as they are developed and that are in accordance with the requirements of the Ontario Human Rights Code.

PURPOSE

The purpose of this policy is to ensure accessibility in the delivery of Infinite Investment Systems Ltd.’s services and activities for employees, clients, contractors, volunteers, and the public. The policy is intended to provide the overarching framework to guide the review and development of other policies, standards and procedures to comply with the standards under the Accessibility for Ontarians with Disabilities Act (AODA), 2005, the Accessibility Standards for Customer Service established by Ontario Regulation 429/07, and the Integrated Accessibility Standards Regulation (IASR) established by Ontario Regulation 191/1, and all regulations pursuant to this Act.

SCOPE

All employees, clients, volunteers, consultants, students and other stakeholders.

DEFINITIONS

Accessible Formats

Accessible formats may include but are not limited to large print, recorded audio and electronic formats, Braille, and other formats usable by individuals with disabilities.

Accessibility

Accessibility refers to the degree to which individuals with disabilities can access a device, service or environment without barriers. Accessibility is also a process – it is the proactive identification, removal, and prevention of barriers to persons with disabilities.

Barrier

Barrier, as defined by the Ontarians with Disabilities Act, 2001, is anything that prevents a person with a disability from fully participating in all aspects of society because of his/her disability.

Disability

Disability, as defined by the Ontario Human Rights Commission/Accessibility for Ontarians with Disabilities Act, 2005:

  • Any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical coordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device
  • A condition of mental impairment or a developmental disability
  • A learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language
  • A mental disorder
  • An injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997; (“handicap”).
Ableism

Ableism is a form of discrimination or prejudice against individuals with disabilities, often manifesting as societal attitudes, practices, or policies that marginalize or exclude people based on their physical or cognitive abilities.

BARRIERS

For this policy and associated Infinite Investment Systems Ltd., Multi-year Accessibility Plan, the following eight (8) barriers are defined as:

  1. Architectural Barriers: Examples include lack of tactile information or visual emergency notification systems for individuals with visual impairments. Barriers such as inaccessible parking spaces, manual doors that hinder access for wheelchair users, and the absence of ramps to manage level changes could prevent clients or employees from accessing our office.
  2. Environmental Barriers: Examples include environmental issues such as excessive noise or narrow circulation routes, which make it difficult for individuals with mobility aids (e.g., wheelchairs, scooters) to navigate, or communication barriers like inaccessible documentation.
  3. Attitudinal Barriers: Examples include misconceptions about employees with disabilities, such as assuming that they need constant assistance or perpetuating exclusion/segregation. This may also include failing to seek input from employees with disabilities regarding accessibility improvements.
  4. Financial Barriers: Examples include insufficient financial resources to implement essential accessibility improvements, such as adaptive technology or accessible software updates. This could limit participation in key financial services for clients with disabilities or restrict the company from adopting full accessibility measures including providing accessible formats.
  5. Employment Barriers: Examples include lack of access to job accommodations, such as adaptive technology, ergonomic workstations, or flexible work hours, may prevent employees with disabilities from thriving. As well as lack of opportunities for advancement or to take on high-level responsibilities. Barriers could also exist in the recruitment process if job postings and interviews are not accessible.
  6. Technological Barriers: Examples include barriers in digital platforms and software that prevent clients or employees from accessing online information or tools. This may include websites not optimized for screen readers, or the lack of closed captions in virtual meetings, limiting access for individuals with hearing or visual impairments.
  7. Transportation Barriers: Examples include clients or employees who may face challenges accessing our office due to non-accessible public transportation options, which can impede full participation in meetings or in-person training sessions.
  8. Community Integration Barriers: Examples include barriers that prevent individuals with disabilities from fully participating in the Infinite Investment Systems Ltd. community, such as limited volunteer opportunities, internships, or restricted access to networking events due to accessibility challenges.

By addressing these barriers Infinite Investment Systems Ltd. is dedicated to creating a fully inclusive environment, ensuring equal access and participation for all individuals, regardless of their abilities.

RESPONSIBILITY

The Infinite Investment Systems Ltd. Management Team will monitor and evaluate accessibility initiatives and changes to applicable legislation and/or regulations as they arise. Changes to policies, plans and initiatives will be incorporated as required. Infinite Investment Systems Ltd. will report on performance in relation to established accessibility goals and targets.

GUIDELINES

  • Infinite Investment Systems Ltd. is committed to developing accessibility policies and plans to meet AODA compliance requirements.
  • Infinite Investment Systems Ltd. strives to be proactive and address and prevent barriers to accessibility.
  • Infinite Investment Systems Ltd. is committed to being a leader in the investment software services sector in accessibility and meeting or exceeding the standards as outlined in the Accessibility for Ontarians Disability Act (AODA), 2005.
  • Infinite Investment Systems Ltd. is committed to the following, Integrated Accessibility Standards (including the existing Customer Service Standard):

COMMITMENTS TO ACCESSIBILITY

Information and Communications

Except as otherwise provided by the AODA, Infinite Investment Systems Ltd. shall, upon request, and in consultation with the individuals with disabilities making the request, provide accessible formats and communication supports for persons with disabilities. Infinite Investment Systems Ltd.’s website and content will also conform with the Information and Communications Standards of IASR.

Employment

Infinite Investment Systems Ltd. is committed to creating an inclusive work environment for all and provides accessibility for people with disabilities through the employment life cycle in accordance with the requirement and timelines set out in the Employment Standards of the IASR and existing requirements under the Ontario Human Rights Code.

Built Environment

Infinite Investment Systems Ltd. shall comply with the AODA Public Design of Public Spaces Standards (Accessibility Standards for The Built Environment) when undertaking new construction and redevelopment of spaces.

Procedures
  • Infinite Investment Systems Ltd. will work to improve accessibility by developing and implementing a multi-year Accessibility Plan.
  • The plan will be reviewed on a predetermined schedule and progress on objectives will be reported in the plan.
  • Infinite Investment Systems Ltd. will post its Accessibility Plan on the Infinite Investment Systems Ltd. website and provide all relevant information related to the plan in alternative formats upon request.
  • Infinite Investment Systems Ltd. will identify and implement training and education requirements on Ontario’s accessibility laws and the Human Rights Code to meet established regulation deadlines.
  • Infinite Investment Systems Ltd. will establish a process for people to provide feedback, including any accessibility related concerns by: website (online form) at Concern Form; email at info@inf-systems.com; by phone via (416) 861-0911 or by mail to Infinite Investment Systems Ltd. – Accessibility Taskforce, 100 King Street West, Suite #5310, Toronto, ON, M5X 1E1, Canada.  Infinite Investment Systems Ltd will periodically and systematically seek input from employees, clients and other stakeholders.
  • The Infinite Investment Systems Ltd. Management Team will meet periodically to review progress in meeting the requirements of the AODA and monitor progress on implementing the accessibility plan to determine that barrier-removal and barrier-prevention strategies are implemented effectively.
  • Infinite Investment Systems Ltd. will fulfill all legislated compliance reporting requirements.

ACCESSIBILITY CONTACT LIST

At Infinite Investment Systems Ltd, we are dedicated to providing an inclusive and accessible environment for employees, clients, and visitors. This contact list will help to guide the individual seeking the accommodation as well as those involved in the accommodation process including the faculty member, manager, and hiring manager. If you have any feedback, requests or concerns regarding accessibility, please complete our Accessibility Feedback form.

ACCESSIBLE DOCUMENTS

Infinite Investment Systems (IIS) provides access to a range of print and electronic material to support teaching, learning and selling our products and services to all of our staff.  If you have feedback regarding the accessibility of Infinite Investment Systems’ website, or if you require alternative formats of our printed materials, please complete our Accessibility Feedback form.

REFERENCE LINKS

 

Date of last revision: September 16, 2024 (Version 24.1609)