IS YOUR TECHNOLOGY PROVIDER A

Perhaps this isn’t a question you have ever asked yourselves. What makes the distinction? Well, here are a few reasons why we feel it is important to separate the two and understand why a strong partner makes all the difference:

FOCUSED ON PRICE

Price is critical; all about getting the best deal right now

FITS YOUR BUSINESS

Evolves with your business needs

POOR SERVICE

Less of an emphasis
on service

PERSONAL SERVICE

Gets to know each client to provide
personalized service

NO FUTURE

Addressing your immediate
needs without any regard to the future

CUSTOMIZED

Willing to customize and tweak the software
to your requirements

COST INCREASE

Changes in service will end
up costing you

TRAINING & UPDATES

Extensive training and
regular updates

NOT FLEXIBLE

Less flexibility; a negotiated service is provided with
standard SLAs

EXCEEDS EXPECTATIONS

Ensure that your expectations
are met and exceeded consistently

POOR RELATIONSHIPS

Little relationship with the
service provider

ALWAYS IMPROVING

Regular System
enhancements