IS YOUR TECHNOLOGY PROVIDER A

Perhaps this isn’t a question you have ever asked but does that mean it isn’t important? Why make the distinction?

Here are a few reasons why we feel it is important to separate the two and understand why a strong partner makes the difference:

FOCUSED ON PRICE

Price is more critical. Getting the best
deal for what you need now

 

PERSONAL SERVICE

Gets to know each client to provide
personalized service

 

POOR SERVICE

Less of an emphasis on service

FITS YOUR BUSINESS

Evolves with your business needs

NO FUTURE

Addressing your immediate
needs without any regard to the future

CUSTOMIZED

Willing to customize and tweak the software
to your requirements

COST INCREASE

Changes in service will end
up costing you

TRAINING & UPDATES

Extensive training,
regular updates

NOT FLEXIBLE

Less flexibility; a negotiated service is provided with
standard SLAs

EXCEEDS EXPECTATIONS

Ensure that your expectations
are met and exceeded consistently

POOR RELATIONSHIPS

Little relationship with the
service provider

ALWAYS IMPROVING

System
enhancements